Key Features

Managed Services

TechZoom USA is a leading provider of IT services, located in NYC. As a full-service IT company for small and medium sized businesses, our clients are companies in various industries. Although your business may operate differently from others, the end goal is the same. Your technology must be dependable, consistent and needs to be able to support your business long term.

Maximize Profit

Our managed IT approach is designed to increase your return on technology investments by creating and supporting a stable and secure IT infrastructure, customized to your business needs. Our overall approach is to deliver:

• Proactive and preventive PC services
• Network and server maintenance
• Troubleshooting and end-user support
• Documentation and planning
• Onsite support and emergency response

Experience has shown that regularly scheduled maintenance of systems and networks will substantially reduce the frequency and severity of the common problems that jeopardize the stability, security, and performance of a company’s IT environment.

Hardware & Software

Although hardware or software issues can occur without any noticeable symptoms, our regular maintenance routine can detect these problems before they cause a major impact on your business. TechZoom USA offers a fixed-price scheduled maintenance that will extend the life of your business computer system, ensure your systems are performing properly, forecast future needed upgrades, and prevent problems before they cause downtime. By performing regular maintenance to your system, you will greatly decrease the likelihood of having to replace a workstation or server before its recommended replacement date.

Move to the Cloud

The goal of a data backup system is to restore your data in the event it is lost or corrupted. TechZoom can help ensure that you have the measures and procedures in place to recover your data. Many events can cause data loss, including:

• Power outages
• Equipment failure
• Accidental deletion of files
• Hacker/intrusion attempts
• System/program malfunctions
• Virus attacks

TechZoom provides backup systems for all sizes of companies. Whether you have a single office or multiple locations, we customize our solutions to your business needs. We combine the use of external hard drives with advanced backup software to create exact snapshots of the server system, allowing a complete system restore directly from the backup media. Using superior technology, we bring you a service loaded with features including continuous data protection, automatic or scheduled backups, and more.

Reliable Support

The TechZoom difference:

• Many other major IT companies charge for every call & every task performed – we don’t!
• Flat rate fees for all inclusive IT management with no extra charge for onsite care
• No long term or difficult contracts to get out of
• Experience with cutting edge state of the art technology – Microsoft, Cisco, Blackberry
• Proactive Managed IT approach, not just break and fix
• We are located in the NYC Metro Area

Enterprise Solutions

As a small or medium-sized business owner, no one knows the risk to your business more than you do…you need an enterprise level IT Company that can provide the following:

• Complete 24/7 Support – Around the clock systems monitoring and availability to address your IT needs
• Integrated Solutions – Our technical expertise extends beyond the standard server and desktop system
• Our dedicated staff will support, research, coordinate, and implement all of your business technologies so you don’t have to
• Technical Expertise – Well-rounded systems engineers capable of addressing your everyday needs and well as specializing for today’s advanced technologies

TechZoom will go the extra mile to meet all of your small to medium-sized business IT support needs and exceed all of your expectations by providing you with excellent customer care.